Cancellation policy

Last updated: August 5, 2026

This policy explains how Brown Babee subscriptions work and how you can change or cancel your subscription. It applies to any product purchased on a recurring basis at brownbabee.com. It does not apply to subscriptions created through Amazon or any other marketplace, which are governed by that marketplace’s own terms.

How subscriptions work

When you select a subscription at checkout, you are enrolling in a recurring order. Your first shipment is fulfilled with your initial order. After that, we ship automatically every 30 days and charge your saved payment method on each renewal date.

Subscribing does not change the price of a product. Each item costs the same on subscription as it does as a one-time purchase. There is no minimum number of shipments, no enrollment fee, and no cancellation fee.

We will send you an email before each renewal so you know a shipment is coming.

Skip, pause, or cancel

You can skip a shipment, pause your subscription, or cancel it at any time from your account. Canceling does not stop a shipment that has already been billed or released to fulfillment.

To manage your subscription:

Log in to your account at brownbabee.com
Select Subscriptions
Choose Skip, Pause, or Cancel for the subscription you want to change

If you are unable to access your account, email care@brownbabee.com and we will make the change for you.

Timing

Changes must be made before your next renewal date to apply to that shipment. If a renewal has already processed, that shipment will be sent as scheduled and your change will apply to the shipment after it.

Your renewal date is shown in your account and in the reminder email we send before each shipment.

Refunds on subscription orders

Each subscription shipment is covered by our 60-Day Confidence Guarantee for 60 days from its delivery date, subject to the limit of one satisfaction refund per customer.

If a satisfaction refund is issued on a subscription order, the subscription will be canceled. This rule applies to subscription orders only and is stated here rather than in the Return and Refund Policy.

Full details of the guarantee, including what is covered and how to start a return, are in our Return and Refund Policy.

Changes to a subscription

You can update your shipping address, payment method, and delivery frequency from your account at any time. If a payment fails, we may attempt the charge again and notify you by email. If we are unable to process payment, the subscription may be paused until the payment method is updated.

Changes to this policy

We may update this policy from time to time. If we make a material change to how subscriptions are billed or canceled, we will notify active subscribers by email before the change takes effect.